Work

Academies, agents,
and tools I’ve built

Programs, AI agents, and tools I've built across L&D, leadership development, and AI-assisted learning. Most were built for clients and ran in production, where the clients tracked the results: time saved, completion rates, attrition, and productivity. A few are tools I built for my own work.

Academies

Academy

Sales Academy

A three-stage blended sales academy I designed and ran across five markets for a Fortune 500 insurance client. New agents go from onboarding to certification, with a pass gate at each stage and a full compliance record. They reach productivity in 37% less time than under the old program.

37%

Time-to-productivity reduced

95%

Cert first-pass rate

25%

Top-performer attrition cut

Academy

Management Academy

A yearlong leadership program I built for field managers and aspiring leaders at a Fortune 500 insurance client. It runs in two stages, recruitment and then leadership, and people move from the first to the second by passing a formal assessment center that tests what they can do on the job.

95%

Participant satisfaction

30%

Internal promotion rate up

70%

Assessment-center pass rate

Academy

Soft Skills Program Library

A library of soft-skills programs I built for a Fortune 500 insurance client across five markets, covering communication, negotiation, emotional intelligence, time management, and influence. Each program is a module, so the client could combine them into a different learning path for each audience.

Micro modules built

60%

Per-module dev time saved

Academies powered

Academy

Global Internship Program

An internship program I designed and ran across several companies in the UAE (automotive, insurance, and professional services), recruiting students from universities in the UK, Canada, India, Lebanon, and across the Gulf. I built it from scratch so interns did real work, followed a development track, and left with experience worth putting on a CV.

Organizations across automotive, insurance & professional services

Countries represented per cohort

30+

Interns placed across all program cycles

AI agents

Agent

Alex, Onboarding Agent

A retrieval-augmented onboarding assistant I built for new joiners' first 90 days. They ask in plain language, and it looks up the answer in company policy, information about the organization, and their earlier conversations, so they don't need to know which document to open.

94%

Policy lookup time cut

40%

Knowledge retention up

<30s

Average time to answer

Agent

Sara, Safety Conversation Agent

A Copilot Studio agent I built to help supervisors run the same well-structured safety observation conversation every time, without it sounding scripted. It replaces improvised, yes-or-no questioning with a guided conversation that always ends with an action the worker commits to.

87%

Prep time reduced

Observation completeness

90%

Supervisor adoption rate

Agent

Smith, Competency Framework Agent

A three-prompt pipeline I built that turns a job description into a role-based competency framework and exports it to Excel through Power Automate. L&D teams get a defensible competency model in minutes, where it used to take six weeks of expert workshops.

99.9%

Build time cut (6wk → 6min)

85%

Match vs expert frameworks

200+

Roles mapped in production

Agent

Bob, Curriculum Assessor Agent

A Copilot Studio agent I built to score uploaded training decks against a 21-criterion curriculum rubric and write the results straight to Excel. It cuts a manual review that took 1 to 2 days down to 10 to 15 minutes, and the team can see and edit the criteria for each engagement.

98%

Review time cut (2d → 15min)

Criteria assessed per deck

100%

Audit-trail coverage

Tools, software & programs

Tool

HLDD Generator

A four-stage Claude API pipeline I built to turn interview notes from subject-matter experts into a High-Level Design Document (HLDD), the plan an eLearning course is built from. It checks every output against 13 quality rules I took from a gap analysis of three strong HLDDs.

99%

Draft time cut (7d → 30min)

13/13

Quality rules pass rate

12+

HLDDs in production

Tool

SCORM-to-PDF Extractor

A small command-line tool I built that turns a SCORM package (the standard way eLearning courses are packaged for a learning platform) into a clean, paginated PDF of every screen. Reviewers and regulators get a static record of an interactive course without opening a course player. It handles pages built with JavaScript, click-to-reveal interactions, and screens that advance on a timer.

<60s

200-page deck processed

100%

Page coverage incl. JS

30+

Courses extracted

Tool

Learning Objectives Generator

A web app I built to replace the 30-minute write-up an instructional designer does at the start of every project. You give it a topic, a target role, an industry, and how many learning objectives you need, and it returns them in Mager format, tagged with Miller's level and 70-20-10 placement, ready to export to Word or Excel.

95%

Generation time cut

100%

Mager format compliance

500+

LO sets generated

Tool

LinkedIn Content Engine

A content system I built that turns campaign goals, audience notes, and live trend data into a LinkedIn content brief: 10+ posts per run, each matched to a format and a goal, exported as Word documents in under two minutes.

any objective, any audience

Tool

The Rabbit Hole

A personal app I built that turns one topic a week into three narrated episodes of about 10 minutes, released Monday, Wednesday, and Friday. Each one comes with chapter timestamps, show notes, a podcast feed, and an automatic archive to my notes. A script on my Mac writes the episodes, and a Next.js web app plays them.

Episodes per weekly deep-dive

~10m

Per episode, ±30s tolerance

Pushes per week, no spam

Tool

The Board of Directors

A command-line tool I built that turns any real decision into a researched debate between several AI advisors. It writes a decision file, records the discussion as a short podcast (Kokoro text-to-speech), and checks back with me at 30, 90, and 180 days so I can see how the decision held up.

Persona-modeled advisors

~7m

Deep-mode decision cycle

Post-mortems at 30/90/180d

Tool

Daily Notes App

A phone-first Next.js web app I built that turns my daily Claude Code tips and terms into audio I can scrub through and notes I can read, with two push notifications a day, chapter timestamps, lock-screen controls, and an automatic archive to my notes. It reuses about 80% of The Rabbit Hole's code.

Daily pushes, morning + backup

Measured chapters per day

~3h

Port time from sibling app